Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies. The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel, so agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build customer trust in every corner of the world. Based in San Francisco, Calif., Unbabel works with leading customer support teams at brands such as Facebook, Microsoft, Booking.com, and Uber, to communicate effortlessly with customers around the world, no matter what language they speak.

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Unbabel is the main product of this company. Here are its features:

Make your workflows multilingual: Unbabel integrates seamlessly with the customer service platforms you’re already using, acting as an instant, invisible translation layer between agents and customers. So you can offer multilingual support across multiple channels, including chat, email, and FAQs.