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Product Overview.

AI-first Customer Experience that automates voice and digital interactions with ease

Built on top of’s best in class, enterprise-grade ‘no-code’ platform, SmartAssist helps you transform your customer support for voice and digital channels with conversational AI and automation, improving customer experience and letting live agents focus on tasks where they are needed the most

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About the Company. is a market-leading conversational AI and digital UX technology partner for Global 2000 companies. It provides conversational AI and digital UX-rich virtual assistants, designed specifically for enterprises, for a diverse range of use cases across industries for engaging customers, employees, and partners. Its end-to-end, comprehensive Virtual Assistant Platform serves as a secure foundation for enterprises to design, build, test, host, and deploy AI-rich virtual assistants across 30+ different digital and voice channels. also offers specialized solutions focused on Enterprise Virtual Assistant, Retail Banking Services, HR, IT Helpdesk, and Customer Support services. partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

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Employee Experience: IT Assist – 24×7 Instant IT support for routine issues

                                       HR Assist – Manage routine HR queries with assistant

Agent Experience: AgentAssist – Provide customer intelligence for better service

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