IBM Watson Assistant: Watson Assistant converses as naturally as your best support agent. With best-in-class NLU, Watson Assistant understands colloquial speech patterns and surfaces dynamic rich media — video, image, audio — to automate the customer experience while engaging your customers.
IBM Watson Discovery: Watson Discovery is an award-winning AI-powered intelligent search and text-analytics platform that eliminates data silos and retrieves information buried inside enterprise data. The platform uses innovative, market-leading natural language processing to uncover meaningful business insights from documents, webpages, and big data, which can cut research time by more than 75%.
IBM Watson Natural Language Understanding: IBM Watson® Natural Language Understanding uses deep learning to extract meaning and metadata from unstructured text data. Get underneath your data using text analytics to extract categories, classification, entities, keywords, sentiment, emotion, relations, and syntax.
IBM Watson Speech to Text: IBM Watson® Speech to Text technology enables fast and accurate speech transcription in multiple languages for a variety of use cases, including but not limited to customer self-service, agent assistance, and speech analytics. Get started fast with our advanced machine learning models out-of-the-box or customize them for your use case.
IBM Watson Text to Speech: IBM Watson Text to Speech is an API cloud service that enables you to convert written text into natural-sounding audio in a variety of languages and voices within an existing application or within Watson Assistant. Give your brand a voice and improve customer experience and engagement by interacting with users in their native language. Increase accessibility for users with different abilities, provide audio options to avoid distracted driving or automate customer service interactions to eliminate hold times.