While there are many great use cases for artificial intelligence to help improve society, they see an opportunity to improve AI’s ability to have more meaningful conversations. This will improve customer experiences with sales and support first and ultimately improve mental health offerings at scale.
They have seen firsthand that too many adolescents aren’t getting the mental health support they need until it’s too late. Many serious problems facing teens and young adults today can be prevented by early intervention. But teenagers aren’t talking to their parents or the school counselor about the real problems and feelings they are facing. They might talk to their phone, though.
By applying our conversational strategy system to sales and customer service, they find ways to help mid-size to large companies make more money while reducing costs. It also allows them to engage in a wide variety of conversations with people on a large set of topics, all sorted by outcomes that allow the AI to learn what does and doesn’t work in a strategic conversation.